Where operational headaches end—and better performance begins.

When system issues, manual workarounds, and slow response times start holding you back, it’s time to get proactive. SSNW Managed Services for Microsoft Dynamics 365 restore stability, accelerate improvements, and keep your business performing at its best.

Stop fighting your system. Regain control, restore performance, and keep your operations moving with a partner that works as hard as you do.

It starts with stabilization

When operations slow, performance and growth both suffer. Maybe an acquisition left you juggling multiple systems. Maybe change management stalled adoption. Maybe IT simply can’t keep up with business demand.

Our Managed Services bring relief through rapid stabilization and continuous improvement—restoring confidence in your system, speeding up delivery, and creating capability that scales with growth.

Our managed services approach

System issues rarely come from one source. Some stem from process misalignment, others from scaling or integration gaps. We address all of it through a structured, data-driven approach designed for measurable improvement:

Find what’s slowing you down.
$9.95

We analyze data, workflows, and systems to uncover friction points that limit performance.

Fix and prove it.
$9.95

We resolve root causes, measure results, and make the wins visible across finance and operations.

Enhance and expand.
$9.95

Once stable, we automate, streamline, and scale improvements so performance keeps climbing.

Every engagement starts with a focused improvement goal—then evolves into a partnership for continuous performance tuning.

Managed services close up

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Operational Support & Stabilization
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Process Optimization & Analytics
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Continuous Enhancement & Automation
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Integration & Data Management

We take ownership of your Dynamics 365 environment—managing day-to-day operations, monitoring integrations, and resolving issues before they interrupt business. Our team oversees releases, permissions, and performance to ensure stability across all entities and environments.

When incidents do occur, we handle root-cause analysis instead of quick fixes, ensuring the same issue doesn’t return. We also standardize workflows, tighten controls, and introduce best practices that bring predictability to system behavior.

The result is less firefighting and more consistency—so finance and operations teams can rely on systems that simply work, day in and day out.

We turn data into direction. Our team reviews end-to-end processes—procure-to-pay, order-to-cash, and record-to-report—to pinpoint where effort is wasted and where accuracy is at risk. Then we use analytics to reveal measurable opportunities for improvement.

This path often includes streamlining approval chains, cleaning data structures, and embedding Power BI dashboards that connect real-time performance to business decisions. We make sure leadership has clear insight into operations, costs, and opportunities for efficiency.

With cleaner data and smarter workflows, your team spends less time chasing numbers and more time improving them.

Business doesn’t stand still—neither should your ERP. Through ongoing enhancements, we expand the value of your Dynamics 365 investment by bringing automation, usability, and AI-driven tools into daily operations.

Our managed services team configures new modules, deploys Power Automate flows, and enables Copilot capabilities to simplify repetitive work. We also validate each change in sandbox environments before rollout, minimizing disruption.

The outcome is a system that evolves with your business—gaining capability without the pain or downtime of traditional reimplementation.

When systems don’t communicate, accuracy suffers and trust in reporting erodes. We maintain the connective tissue between Dynamics 365 and your other business-critical tools—EDI, POS, WMS, expense management, and more.

Our approach focuses on resilience: automated monitoring for failed transactions, version control across integrations, and transparent change logs for compliance. We also help design cleaner data models that keep finance, operations, and analytics aligned on one version of the truth.

That means fewer reconciliation headaches, more reliable insights, and the confidence that every part of your operation is pulling from the same playbook.

Results from our experience

Flakeboard

Industry: Manufacturing
After stabilizing multiple production sites on Dynamics 365, SSNW transitioned into a managed services partnership to drive continuous improvement across reporting, analytics, and production planning.

Doubled output using automation and D365 tools that enable high performance.
$9.95
Reduced manual reconciliation time by over 40%.
$9.95
Established monthly performance reviews to identify and implement new optimization opportunities.
$9.95

United Malt Group

Industry: Multi-national Malting & Beverage Production
Following a global Dynamics 365 rollout, United Malt engaged SSNW Managed Services to streamline finance operations and strengthen data accuracy across subsidiaries.

Increased working capital by $3.3 million through improved cash flow management.
$9.95
Established efficient workflow approvals that ensure accurate general ledger coding.
$9.95
Improved on-time payments by 120%, strengthening vendor relationships and financial control.
$9.95

Don’t let system slowdowns limit your performance.

The sooner you stabilize and optimize, the faster you’ll regain control, efficiency, and confidence in your Dynamics 365 environment.

FAQs