When restaurants grow, the stress shouldn’t.

Restaurants don’t change systems for shiny new features. They change when the old way starts breaking down.

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The challenge

Restaurants run on tight margins and nonstop pressure. Every day brings a new pile of invoices, tip adjustments, and vendor changes. Add more locations or brands, and what used to be manageable starts falling apart.

The issue is outdated and disconnected systems that make it harder to run the business and harder to achieve goals.

What it feels like:

You spend nights fixing errors from POS exports instead of closing on time.

Invoices pile up on desks, waiting for signatures, while vendors wait on payments.
Inventory counts never match what’s on the shelves — every store has a different story.
Tips and service charges are a guessing game, with payroll always playing catch-up.
Each location sends reports in a different format, leaving finance to stitch it all together.
The result? Managers burned out, finance buried, and leaders stuck without the clarity they need to guide growth.

How Dynamics 365 brings relief

When the systems connect, the pressure lifts. Dynamics 365 replaces the patchwork of tools with one platform designed to keep restaurants running smoothly.
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Sales flow without rekeying

POS data lands cleanly in the ledger every day—no late-night fixes, no missing numbers.
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Invoices move instead of piling up

Automated intake and approvals keep AP under control and vendors paid on time.
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Inventory lines up with reality

Counts, transfers, and waste reporting are built in, so finance and operations see the same story.
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Tips and service charges stop being guesswork

Allocations and exports run automatically, keeping payroll accurate.

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Multi-location reporting, one version of the truth

Every brand, every store, rolled up and reliable.
And Dynamics 365 is built for restaurants that need a system strong enough to grow with them, without adding complexity they don’t need.

Featured integration: Toast + Dynamics 365

Most restaurant groups already run Toast—it’s where sales, tips, and tenders live every day. What slows teams down is getting that data cleanly into finance. That’s why we built and certified our Toast Integration for Dynamics 365 Business Central, available on Microsoft AppSource.

With the integration in place:

Sales from every store post directly to the ledger—mapped by tender, tax, and discount.

Finance teams drill back into Toast detail without waiting on manual journal entries.
Managers stop exporting spreadsheets at close—numbers are already where they need to be.
Period close is faster, with fewer errors and no late-night fixes.
The result: restaurant leaders get a back office that runs as smoothly as the front of house.
Read the full case study

Proof in action: McMenamins

McMenamins is a Pacific Northwest staple—nearly 60 pubs, breweries, and hotels stretched across the region. Their old system, Microsoft Great Plains, couldn’t keep pace. Reporting lagged, sales had to be rekeyed, invoices buried AP, and inventory never seemed to line up across locations.
Switching to Dynamics 365 Business Central changed the equation. With AP automation and our certified Toast integration, finance stopped drowning in manual work, and managers stopped burning hours in spreadsheets.

Sales now post directly from Toast into the ledger—accurate and daily.

AP invoices flow through automated approvals instead of stacking up.
Inventory is tracked consistently across every property.

McMenamins didn’t switch systems for new features—they switched because the old way no longer worked. Now, with Dynamics 365 in place, they have a system that will grow with them—eliminating the need to go through another ERP replacement down the road.

Why Strategic Solutions NW

We understand restaurants

From recipes and transfers to tip pools and franchise roll-ups, we design the system around how restaurants actually run.

We solve real pain

No jargon—just processes that work, so finance teams leave on time and managers aren’t buried in spreadsheets.

We don’t walk away

After go-live, we stay engaged. As you add locations, concepts, and channels, we make sure the system keeps pace.
When you’re ready, let’s talk.