Every channel, every customer, one system.
When errors ripple through supply chains, margins and customer satisfaction take the hit. Dynamics 365 keeps inventory accurate, orders moving, and customers loyal to your brand.

The Challange
Stockouts
Stockouts that send customers to competitors.
Multi-Entity And Consolidation Pressure
Margins Under Fire
Pricing volatility, freight costs, and tariffs quickly erode profitability without real-time visibility.
Disjointed Operations
legacy ERPs, bolt-ons, and spreadsheets lead to billing delays, inventory errors, and costly silos.
Capital Intensity
Compliance And Certification
How Dynamics 365 Supports Retail
Real-time visibility from supplier to shelf, with connected finance, inventory, and sales data.
Demand forecasting that helps leaders anticipate shifts and adjust quickly.
Accurate fulfillment across ecommerce, brick-and-mortar, and wholesale partners.
Consistent brand experience that keeps customers loyal, no matter how they shop.
Key Capabilities for Retail
Proof in Action: Hanna Andersson
Hanna Andersson, a national children’s apparel retailer, needed better visibility into sales and inventory across its stores and ecommerce channels. With Dynamics 365, they unified finance and operations, improved stock accuracy, and cut down on out-of-stock incidents. The result: smoother omnichannel fulfillment and a stronger brand experience for customers.
Simplify Sales and Inventory with Dynamics 365 Business Central