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Retail and Dynamics 365

Retailers depend on accuracy and speed, but as channels expand and demand shifts, small disconnects turn into stockouts, overstocks, and lost sales. Dynamics 365 connects inventory, supply chain, and finance in one system built to keep retail operations aligned — from supplier to shelf to customer.

Inventory accuracy that protects margins

When stock levels are right, profits stay intact. Dynamics 365 gives retailers real-time visibility into inventory across warehouses, stores, and digital channels—reducing costly overstocks and out-of-stocks.

See why this matters

Many retailers still rely on disconnected systems for ecommerce, purchasing, and in-store stock. That fragmentation leads to guesswork, manual counts, and wasted capital. Dynamics 365 replaces it with one clear, connected view of inventory.

Omnichannel fulfillment without friction

Whether orders start online, in-store, or through a marketplace, Dynamics 365 keeps fulfillment efficient and accurate. Customers get what they ordered, how and when they expect it.

See why this matters

Separate order, warehouse, and POS systems slow fulfillment and complicate returns. Dynamics 365 unifies them so sales and operations work from the same data—ensuring smooth customer experiences across every channel.

Forecasting that keeps you ahead of demand
With AI-driven forecasting and integrated analytics, Dynamics 365 helps retailers anticipate demand spikes, plan replenishment, and avoid costly rush orders.
See why this matters
Seasonal swings and unpredictable consumer trends make manual forecasting unreliable. Dynamics 365 applies historical data and real-time insights to predict needs and prevent inventory shortages.
Operations and finance, finally in sync

Dynamics 365 connects finance and supply chain operations, giving leaders a clear picture of costs, cash flow, and profitability across locations. From procurement to point of sale, decisions are made on facts—not estimates.

See why this matters
Retailers often manage financials and operations in separate systems, delaying insight and distorting true performance. Dynamics 365 integrates both, so teams work from one source of financial and operational truth.

Results from our experience

Retailers that run on Dynamics 365 gain the precision to balance supply and demand across every channel. The results show up fast: fewer errors, stronger margins, and operations that stay one step ahead of customer demand.

Nationally recognized children’s apparel retailer

Hanna Andersson, a leading children’s apparel brand, needed better visibility into sales and inventory across its ecommerce channels. With Dynamics 365, they unified finance and operations, improved stock accuracy, and reduced out-of-stock incidents. The result: smoother fulfillment and a stronger brand experience for customers.

Results
Unified financial and operational data for real-time reporting.
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Reduced stockouts across online storefronts.
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Improved efficiency in order processing and fulfillment.
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Read the full case study

Let’s get in touch.

Strategic Solutions NW helps retailers bring finance, operations, and sales together in Dynamics 365—without the chaos of one-size-fits-all design. Our approach is grounded, practical, and built to grow with your business.

Let’s start by defining what success really looks like for you.

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